Terms and Conditions
Operated by SCRUMLIN TECHNOLOGY PRIVATE LIMITED, AstroYours provides astrology services through its mobile application and web app. By accessing our services, including consulting astrologers via calls or chats, you agree to these Terms & Conditions. Please read them carefully before proceeding.
1. Service Description
AstroYours offers astrology consultations via calls and chats, accessible after payment through secure gateways like PhonePe.
The predictions and guidance provided by astrologers are based on their expertise and experience. However, these should not be considered absolute or a substitute for professional advice.
2. Payment and Refund Policy
Payments for consultations are processed securely through PhonePe or other integrated gateways.
No Refund Policy: All payments made on AstroYours are non-refundable. Please ensure your intent to use the service before making a payment.
3. Service Availability and Delays
AstroYours strives to ensure uninterrupted access to astrologers. However, technical issues or astrologer availability may occasionally disrupt services.
We are not responsible for delays or disruptions caused by third-party providers or unforeseen circumstances.
4. Use of Information
Users must provide accurate personal details during registration and when booking consultations.
AstroYours may collect and use user data as outlined in our Privacy Policy.
5. Disclaimer on Predictions and Advice
Astrology is an interpretive field. Predictions, advice, or guidance offered by astrologers are not guaranteed to be accurate or definitive.
Users are responsible for decisions made based on consultations. AstroYours is not liable for outcomes resulting from the use of its services.
6. User Conduct
Users must communicate respectfully with astrologers. Abusive, inappropriate, or harassing behavior may result in account suspension or termination without a refund.
Sharing account details or using the app for illegal activities is strictly prohibited.
7. Custom Charges and Taxes
Payments for services may involve additional charges, including taxes or gateway fees. Users are responsible for bearing these charges, if applicable.
8. Color and Description Disclaimer
Digital content, such as horoscopes or reports, may have minor variations between previews and final products.
9. Intellectual Property Rights
All content on AstroYours—including text, images, logos, and software—is the property of SCRUMLIN TECHNOLOGY PRIVATE LIMITED and is protected by copyright and trademark laws.
Users may not copy, distribute, or modify any content without written permission.
10. Limitation of Liability
AstroYours is not liable for:
- Loss or damage from reliance on astrologers' advice.
- Technical issues, payment failures, or third-party delays affecting service delivery.
11. Changes to Terms & Conditions
AstroYours reserves the right to modify these Terms & Conditions at any time. Continued use of the app signifies acceptance of the revised terms.
12. No Refund
All recharge amounts made to your wallet are non-refundable under any circumstances. Users are advised to carefully review their recharge amount and confirm their decision before proceeding with the payment.
Contact Us
For queries or concerns, please contact:
Email: support@astroyours.com
Customer Care: +91
Address: Plot No.352, Sahid Nagar, Bhubaneswar, Khordha, Orissa, India, 751008
Thank you for choosing AstroYours. We are committed to providing reliable astrology services while maintaining transparency and user trust.